Programs:

Construction & Engineering Skills

Construction sector in India is the second largest economic activity after agriculture and provides employment to about 33 million people. India's Construction industry has grown at a Compounded Annual Growth Rate (CAGR) of about 11.1% over the last eight years on the back of massive infrastructure investment and rapid rise in housing demand. FDI inflow into the sector during 2007-08 is estimated to be around Rs. 240 billion. Spending on infrastructure sectors such as ports, power plants and roads is projected at more than Rs. 2.5 trillion annually for the next six years, and will require 92 million man years of labour. Construction investment accounts for around 52.4% of the Gross Fixed Capital Formation in India. Investments in Construction have a positive domino effect on supplier industries, thereby contributing immensely to economic development. Construction sector has strong linkages with various industries such as cement, steel, chemicals, paints, tiles, fixtures and fittings. While in the short term it serves as a demand booster, in the long run it contributes towards boosting the infrastructure capacity.

Some Skill Gaps as Identified by Industry:
Lack of -
• Inadequate knowledge of construction specific areas
• Lack of knowledge of basic machine operations
• Lack of communication and team building skills
• Insufficient ability to manage multiple contractors
• Insufficient ability to develop and comply to a Preventive Maintenance schedule
• Inadequate orientation to develop and adhere to safety norms at construction site
• Inadequate practical industry exposure
• Very little safety orientation
• Inadequate workplace skills – discipline, cleanliness, etc.

InSkills offers programs in skill areas like:
• Manual Material Arc Welding
• Gas Tungent Arc Welding
• Gas Metal Arc Welding
• Plumbing
• Electrician and House Wiring Technician
• Mason
• Fitter
• Scaffolder + Carpentry
• Maintenance Mechanic

IT & ITES Enabled Services

The global technology spending on hardware, software and Information Technology (IT) related services is estimated to be about US $ 1.7 trillion and growing at a CAGR of about 7% in the last two years. Over and above this, the engineering and R&D spend accounts for about US $ 800 billion. IT Services recording a growth of 6.3% and BPO Services recording a growth of 12% globally. Despite the current economic slowdown, technology spending is expected to sustain in the long term and pick up in the next 4 to 6 quarters. Given this background and the context of India's 'IT story', it has to be put in perspective that India still accounts for only about 4.5% of this market. This indicates that there is ample room for India to tap the potential for growth in this market in the years to come.

Some Skill Gaps as Identified by Industry:
Lack of -
• Inadequate specialization
• Poor domain exposure
• Lack in industry specific experience
• Inadequate communication skill and people skill
• Inadequate domain & business process knowledge

InSkills offers programs in skill areas like:
• ITES Training - voice
• ITES Training - non-voice
• ITES Training - domain skills

Healthcare Services

As per the UNDP Global Human Development Report (HDR), inspite of the absolute value of the Human Development Index (HDI) for India improving marginally, the relative ranking of India has not changed much. India still languishes at 128th rank among the countries. For the users of healthcare services, the choice is increasing and the ability to afford the best is rising. Consumers are migrating from the single doctor nursing homes to a more organized hospital delivery format, analogous to the retail sector. There are benchmarks and brands of multi-locational providers across industry. Owing to information explosion, the Indian healthcare consumer is engaging in 'comparison shopping' - looking at quality healthcare not only in urban but also the rural areas and tier II cities.

Some Skill Gaps as Identified by Industry:
Lack of -
• Inadequate skills to work in teams
• Inadequate ability to use of computers and hospital information system
• Inadequate orientation towards emergency management and disaster management
• Inadequate communications skill
• Inadequate hands-on experience of operating machines & technology
• Inadequate ability to administer medicines
• Inadequate knowledge for bio-medical waste

InSkills offers programs in skill areas like:
• Nursing Assistant
• Operation and Maintenance of ECG, ICCU Equipment and X-ray Machines
• Lab Technician
• Multipurpose Health Worker

Travel & Tourism

UN Tourism 2020 Vision forecasts that international tourist arrivals are expected to reach nearly 11.6 billion by the year 2020. Of these worldwide arrivals in 2020, 1.2 billion will be intra-regional and 378 million will be long-haul travelers. The T&T industry in India accounted for approximately 6% of GDP and 30.5 million jobs (including direct and indirect). Tourism is one of the largest net earners of foreign exchange for the country recording earnings of
US $11,747 million in last financial year, annual growth rate of 9.5% as per data from Ministry of Tourism. ravel & Tourism, being employment intensive, provides employment to approximately 31 million (both direct & indirect) people throughout the country and is one of the largest employers in the country; this number is expected to rise to over 40 million by 2019 and over 43 million by 2022.

Some Skill Gaps as Identified by Industry:
Lack of -
• Inadequate presentation skills, time and people management skills
• Insufficient knowledge of ticketing
• Lack of adequate geographical knowledge
• Lack of adequate procedural knowledge on Passports and Visas
• Inadequate technical know-how

InSkills offers programs in skill areas like:
• Travel Guide
• Travel Counselor
• Travel Business Development
• Service Staff

Electronics

The consumption of Electronics was US $ 28 billion in 2005. It is estimated that the demand for electronics (consumption) in India will be US $ 126 billion in 2010 and US $ 363 billion in 2015. Out of this, the Indian Electronics and IT Hardware sector production amounted to Rs. 947 billion in 2009 and has grown at a CAGR of 16.4% since 2002. The Indian Electronics and IT Hardware sector has 6 key segments, namely Consumer Electronics, Industrial Electronics, IT Hardware, Telecommunication Equipment, Electronic Components, and Strategic Electronics. Consumer Electronics and Telecom Equipment are the largest segments with about 27% share each in total production.

Some Skill Gaps as Identified by Industry:
Lack of -
• Practical skills for using technical equipment and machines
• Ability to follow instructions and understand operating manuals for strict adherence
• Ability to identify defects and rectify them
• Ability to ensure minimum wastage
• Ability to work in a team as well as on an individual basis
• Awareness of health and safety standards
• Knowledge of quality standards
• Adaptability to new processes/production lines.

InSkills offers programs in skill areas like:
• Basic (Repair & Maintenance of Power Supply, Inverters, UPS, Washing Machine, Microwave and Consumer Electronics)
• Advanced (Repair & Maintenance of Electronic Equipment in Cell Phone Towers, Cell Phones, Audio Systems)
• Maintenance & repair of electronic test equipment

Retail

The Indian retail market has been ranked the second most attractive emerging market for investment after Vietnam. The Indian retail industry is estimated to be worth Rs 13-14 lakh crore in FY 2008 . The Indian retail sector is highly fragmented in nature. The penetration of Organised Retail in the Indian market is much below the levels in other countries. Organised/Modern retailing refers to trading activities undertaken by licensed retailers and includes formats such as hypermarkets and supermarkets, and retail chains.

Organised Retail, valued at Rs 96,500 crore in 2008, accounts for around 5% of the total retail market. Organised Retail has been growing at an impressive rate of 35% to 40% Y-O-Y in the last few years compared to 9-10% growth in the overall retail industry.

Traditional/unorganised retailing contributes to about 95% of total retail revenues. Traditional/unorganised retailing which involves the local kirana shops, paan /beedi shops, hand cart and pavement vendors, etc. continues to be the backbone of the Indian retail industry. India has one of the highest densities of shops per population with 1.5 crore small retail outlets in India (14 shops per 1,000 people).

The Organised Retail market stood at Rs.96,500 crore in 2008. The industry has grown at a CAGR of 36% between 2004 and 2008. This growth was mainly driven by changing lifestyles, rising disposable incomes, favourable demographics, and easy credit availability, etc

Some Skill Gaps identified by the industry :
Lack of -
• Inadequate understanding of cross functional activities such as logistics, in store marketing and merchandising is limited
• Man management skills to keep the employees motivated in the demanding work environment
• Ability to adapt quickly to the changing customer/market trends
• Insufficient knowledge of completion both in general and specifically local to the catchment area of the store
• Inadequate knowledge of processing of transactions and managing cash
• Inadequate knowledge of software related to transaction processing
• Inadequate soft skills -ability to interact with customers in the presence of a long queue
• Inadequate product specific knowledge, especially at the entry level
• Inadequate understanding of sales promotion, marketing and other schemes
• Inadequate communication skills and interpersonal skills is the major concern as it is relatively easier to bridge gaps in functional skills
• Inadequate skills to customise the merchandising plan to varying requirements of individual stores
• Insufficient soft skills to liaison with the stores and purchase departments
• Inadequate negotiation skills
• Shortage of skilled people especially at the manager levels
• Soft skills required for co-ordinating with other departments

InSkills offers programs in skill areas like:
• Customer service
• Floor management
• Retail Operation & Supply Chain
• Front Office executive
• Billing Desk Executive

Agri & Food Processing

Agriculture accounts for about 1/4th of the Indian economy but employs about 2/3rd of its population. India has about 161 million hectares of arable land of which 55 million is irrigated. Considering these factors, it is clear that there is immense potential for the agriculture sector, and therefore the food sector. Food processing enhances shelf life and adds value even if agricultural produce is merely cleaned, sorted, and packaged. Further processing into high value-added products garners greater revenue for the producer. Food Processing is also employment intensive in that for every
Rs. 1 million invested, 1.8 jobs and 6.4 indirect jobs are created. The Processed Food Industry is divided into the following broad segments:

Primary Processed Food – which includes products such as fruits and vegetables, packed milk, unbranded edible oil, milled rice, flour, tea, coffee, pulses, spices, and salt, sold in packed or non-packed forms.

Value-added Processed Food – which includes products such as processed fruits and vegetables, juices, jams, pickles, squashes, concentrate, processed dairy products (ghee, paneer, cheese, butter), processed poultry, processed marine products, confectionary, chocolates, alcoholic beverages.

The Global Processed Food Industry is valued at US $ 3.2 trillion and accounts for over 3/4th of global food sales. Despite the large size of the industry, only 6% of the processed food is traded the world over as compared to bulk agricultural commodities where 16% of produce is traded.


Some Skill Gaps identified by the industry:
Lack of -
• Inadequate education of farmers about latest techniques for minimising wastage
• Inadequate knowledge of ways of maintaining the quality of produce
• Inadequate knowledge of machine handling
• Poor knowledge of operating in a hygienic environment
•Inadequate ability to forecast demand
• Inadequate communication skills, especially in local language because of diverse dialects

InSkills offers programs in skill areas like:
• Basic food preservation
• Processed food product making
• Entrepreneur in Agri – business
• Farm input Sales ( Seeds/ Fertilizers/ Pesticides)